Privacy & Data Integrity
At Fitzroy Artisan Guild, we treat your personal information with the same care and precision we apply to our artisan crafts.
Our Commitment to You
Why do we collect data? It's simple: to provide a seamless journey through the world of Victorian craft. We don't sell your secrets. We don't trade your trust for marketing pixels. We're here to foster culture, not harvest metrics.
Workshop Bookings
When you book a glass-blowing session or a leather-working tour in Fitzroy North, we collect your name, email, and payment details via encrypted gateways. We need this to ensure your apron is ready and your spot is secured.
Learn more about booking data →Digital Threads (Cookies)
We use essential cookies to keep our digital guild hall functioning. They help us remember your cart as you browse our bespoke collective. We don't use invasive tracking cookies that follow you across the web.
Detailed cookie policy →Full Privacy Disclosure
We've updated our terms as of October 2023. This policy outlines how Fitzroy Artisan Guild collects, uses, and protects the information you provide us when using our cultural tourism platform.
1. Information Collection
We collect information you provide directly to us, such as when you create an account, purchase a guild tour, or sign up for our artisan newsletter. This may include your IP address, browser type, and interaction data to improve our service.
2. Data Retention
How long do we keep your data? Only as long as necessary for the purposes set out in this policy. For tax purposes regarding shop purchases, some records must be kept for 7 years as per Australian regulation.
3. Your Rights
You have the right to request a copy of the data we hold. You can ask us to correct it, or even delete it entirely. Just send a pigeon—or better yet, an email—to our Fitzroy North office. We'll respond within 30 days.
Looking for the Terms of Service? Click here.
"Trust is the most difficult thing to craft, yet Fitzroy Artisan Guild has managed to build it into every interaction. I felt safe booking my entire family tour through their secure portal."
— Canada Oskolkoff
"Why did we choose Fitzroy Artisan Guild? Because they respect our privacy as much as the traditions they preserve."
— Alshun Teshome, Melbourne Resident
"Simple and transparent. No jargon, just clear rules."
— Kettura P.